Nexstar Media Group Inc. is the largest TV station operator in the country. With the reach of 169 television stations in 100 markets addressing nearly 38.9% of US television households, and a diversified, growing digital media operation. Nexstar Media Group Inc. is the parent company of Nexstar Broadcasting Group, Inc. & Nexstar Digital LLC. Learn more at www.nexstar.tv.
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Nexstar Digital's Agency Services connects local brands to the right audiences. A market leader in local advertising, we democratize advanced media for small-to-medium businesses nationwide. Nexstar Digital is the digital subsidiary of Nexstar Media Group Inc. (NASDAQ: NXST) that offers media companies and advertisers a comprehensive suite of leading digital solutions and services focused on audience targeting, user engagement, and the overall performance of online, mobile, and multimedia content and marketing campaigns. As a product within the Nexstar Digital Family, we thrive on big ideas but also understand that the smartest concepts are supported by measurable results. Launching hundreds of projects a year, Agency Services works in lockstep toward the best solutions possible. Our local media solutions and best-in-class suite of advertising products are fueled by industry-leading data providers and ad quality monitoring systems that drive meaningful business results. Find out more here: https://www.nexstardigital.com/local-agency-services
JOB SUMMARY: The Client Success Manager is liaison between Nexstar TV station sales teams, advertisers and internal Nexstar Digital Agency Services operations teams in the development, execution, optimization and reporting of Nexstar Digital Agency Services’ digital ad campaigns. As the frontline “quarterback” of the campaign, the CSM is responsible for successful campaign set-up, monitoring the monthly delivery and budget pacing, collaborating with the fulfillment specialists on optimization strategies, analyzing reports and campaign results against stated KPIs, and acting as strategic consultant in recommending adjustments to ensure campaign renewals and client retention. The CSM is the communications conduit between the Nexstar Digital Agency Services team and the Nexstar TV station sellers or end advertisers.
Principal Duties & Responsibilities:
Education/Experience: Bachelor's degree in Marketing, Advertising, Communications, or related field and 2-5 years’ work experience. Previous experience in account or campaign management, digital or TV advertising or sales, or media planning/buying within the digital media industry preferred.
Training/Equipment: Experience with G-Suite, GAM, Google AdWords and Google Analytics; proficient in Microsoft Office desktop applications, particularly Excel.
Work Environment/Mental/Physical Requirements: Fast-paced office environment with deadline pressures. Position will require day-to-day multi-tasking, and well as managing multiple projects simultaneously with frequent change in direction and priority.
NOTE: This job description contains the basic requirements for the position and is NOT intended to be a complete list of responsibilities; other duties may be assigned.